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Mastering the Requirements Process: Getting Requirements Right (3rd Edition), by Suzanne Robertson, James Robertson
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“If the purpose is to create one of the best books on requirements yet written, the authors have succeeded.”
—Capers Jones
Software can solve almost any problem. The trick is knowing what the problem is. With about half of all software errors originating in the requirements activity, it is clear that a better understanding of the problem is needed.
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Getting the requirements right is crucial if we are to build systems that best meet our needs. We know, beyond doubt, that the right requirements produce an end result that is as innovative and beneficial as it can be, and that system development is both effective and efficient.
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Mastering the Requirements Process: Getting Requirements Right, Third Edition, sets out an industry-proven process for gathering and verifying requirements, regardless of whether you work in a traditional or agile development environment. In this sweeping update of the bestselling guide, the authors show how to discover precisely what the customer wants and needs, in the most efficient manner possible.
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Features include
- The Volere requirements process for discovering requirements, for use with both traditional and iterative environments
- A specification template that can be used as the basis for your own requirements specifications
- Formality guides that help you funnel your efforts into only the requirements work needed for your particular development environment and project
- How to make requirements testable using fit criteria
- Checklists to help identify stakeholders, users, non-functional requirements, and more
- Methods for reusing requirements and requirements patterns
New features include
- Strategy guides for different environments, including outsourcing
- Strategies for gathering and implementing requirements for iterative releases
- “Thinking above the line” to find the real problem
- How to move from requirements to finding the right solution
- The Brown Cow model for clearer viewpoints of the system
- Using story cards as requirements
- Using the Volere Knowledge Model to help record and communicate requirements
- Fundamental truths about requirements and system development
- Sales Rank: #321959 in Books
- Published on: 2012-08-16
- Original language: English
- Number of items: 1
- Dimensions: 9.40" h x 1.50" w x 7.80" l, 2.55 pounds
- Binding: Hardcover
- 768 pages
About the Author
Suzanne Robertson and James Robertson have, over many years, helped hundreds of companies improve their requirements techniques and move into the fast lane of system development. Their courses and seminars on requirements, analysis, and design are widely praised for their innovative approach. The Robertsons are principals of the Atlantic Systems Guild, a well-known consultancy specializing in the human dimensions of complex system building. They are also the coauthors of Requirements-Led Project Management (Addison-Wesley, 2005).
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James Robertson and Suzanne Robertson have, over many years, helped hundreds of companies improve their requirements techniques and move into the fast lane of system development. Their courses and seminars on requirements, analysis, and design are widely praised for their innovative approach. The Robertsons are principals of the Atlantic Systems Guild, a well-known consultancy specializing in the human dimensions of complex system building. They are also the coauthors of Requirements-Led Project Management (Addison-Wesley, 2005).
Most helpful customer reviews
28 of 28 people found the following review helpful.
Requirements Done Right
By T Anderson
Today we have a lot of different software development processes to choose from. We have Scrum, XP, the Unified Process, the Rational Unified Process, the Open Unified Process, the Enterprise Unified Process, Lean Processes, DSDM, TDD, Cleanroom, RAD, Spiral, and Waterfall. I am sure there are plenty more. Those are just the ones I can think of sitting here waiting on the train.
All the different processes out there have one thing in common, not getting requirements right is their Achilles' heel. Wrong requirements mean a lot of rework at best, and complete project failure in the worst scenarios.
The Volere Requirement Process described in this book can be used with any of the processes listed above. Every process needs to gather requirements.
After starting with some fundamental truths about requirements gathering and an introduction to the Volere Requirement Process the author digs into the detail of the process's activities and resulting artifacts. I have listed the chapters below. The titles give you an idea of the variety of topics covered.
1. Some Fundamental Truths
2. The Requirements Process
3. Scoping the Business Problem
4. Business Use Cases
5. Investigating the Work
6. Scenarios
7. Understanding the Real Problem
8. Starting the Solution
9. Strategies for Today's Business Analyst
10. Functional Requirements
11. Non-functional Requirements
12. Fit Criteria and Rationale
13. The Quality Gateway
14. Requirements and Iterative Development
15. Reusing Requirements
16. Communicating the Requirements
17. Requirements Completeness
A. Volere Requirements Specification Template
B. Stakeholder Management Templates
C. Function Point Counting: A Simplified Introduction
D. Volere Requirements Knowledge Model
Volere: Requirements Resources
The authors really give a lot of great advice on techniques for eliciting (they refer to it as trawling) requirements. They have outlined some great ways to interact with the project stakeholders that will get them thinking about the requirements that need to be met. It is clear the authors understand how difficult it can be working with stakeholders. The elicitation techniques account for stakeholders who have no idea what they are looking, to those that think they know what they want but need convinced otherwise, because they don't have a full picture of the context yet.
The attention given to non-functional requirements was great. I have seen some requirements books that mention them but stay within the context of functional requirements. This book has a full chapter on them and treats them throughout the rest of the book as first class citizens. The reason I mention this is, that as a software architect, the non-functional (quality attributes) are what I am interested in during the architecture phase.
One of the things I really like about the book is that it includes the entire Volere Requirements Specification in one the appendices. My one gripe with the book is that you have to pay $55 to download the electronic version of the template from the author's web site.
The authors do a really great job of covering the full requirements gathering process using a case study. They cover a ton of deliverables and they cover them in depth.
One of the other things I found really cool was the Requirements Knowledge Model. It shows the collected knowledge you gain throughout the requirements process It also provides a common language to use for managing and communicating requirements.
The reason I found this to be so cool is that the number one thing documenting a system does for me is give me the detailed knowledge I need to understand it. More problems are usually found trying to communicate a system to different stakeholders than are found just running it.
Overall I found this book easy to read and understand. The authors have a great writing style.
If you have anything to do with requirements, no matter the process, this book belongs on your shelf.
0 of 0 people found the following review helpful.
This is a thorough, well-written guide to the requirements process. Really outstanding.
By Christopher Hall
I was initially a bit put off by the graphics in this book, which make clip art look classy. However, the writing is really, really good, and the treatment of the subject area is nothing short of amazing. Unlike other books on requirements that take the approach of a reference book and consequently read like a phone directory, Mastering the Requirements Process follows a case study from end to end, saving the reference materials for the appendixes, where they belong. Did I mention how good the writing is? The reason that most technical books are impossible to read is the poor quality of the prose and of the organization of the material. This is a happy exception to that tendency. I really like this book.
0 of 0 people found the following review helpful.
Really great book. Provide detailed steps with explanations as to ...
By Amazon Customer
Really great book. Provide detailed steps with explanations as to what, how and why. It really connects the dots.
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